CONTACT US

Privacy Policy

Last updated: July, 2025

At Highlight Printing, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect personal information from you when you:

  • Make an enquiry through our website, phone, or email

  • Place an order or request a quote

  • Subscribe to our mailing list or newsletters

  • Apply for a job or provide feedback

This information may include:

  • Your name, company name, and job title

  • Contact details (email address, phone number, postal address)

  • Billing and payment details

  • Project or order details

  • Any other information you choose to provide

2. How We Use Your Information

We collect and use your information to:

  • Process orders, quotes, and requests

  • Provide products, services, and customer support

  • Communicate with you regarding your orders or enquiries

  • Send updates, offers, or newsletters (only if you’ve opted in)

  • Improve our website, services, and user experience

  • Comply with legal obligations

We will never sell or rent your personal information to third parties.

3. How We Store and Protect Your Information

Highlight Printing takes all reasonable steps to protect your personal information from loss, misuse, interference, and unauthorised access. This includes physical, electronic, and managerial procedures to safeguard and secure the information we collect.

If your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

4. Disclosure to Third Parties

We may disclose your information to trusted third-party service providers who assist us in operating our business — such as delivery services, IT providers, or payment processors. These parties are required to keep your information secure and confidential.

We will not disclose your personal information to overseas recipients without your consent unless required by law.

5. Cookies and Website Analytics

Our website may use cookies to enhance your experience and help us understand how visitors interact with our site. You can choose to disable cookies through your browser settings.

We may use Google Analytics or similar tools to collect non-personally identifiable data to improve our website performance and user experience.

6. Accessing and Updating Your Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or outdated. To do so, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact:

Highlight Printing
Unit 2/9-11 Howes Street,
Airport West, Victoria, 3042

Email: hp@highlight.com.au
Phone: (03) 9335 1733

We take all privacy concerns seriously and will respond to your enquiry promptly.